ETRMSolutionETRMSolution

Allegro ETRM Services

Allegro ETRM Services

We work inside Allegro environments the way your trading, risk and operations teams do - through trade lifecycle, positions, market data, P&L and settlement. Our team investigates production issues, extends the application to match how your desk actually operates, and keeps the environment stable as your business changes.

Common Questions

Problems we help investigate and resolve

“Why is today's P&L incorrect?”

We trace the P&L calculation chain - trades, market data, positions and valuation - to find where the number diverged from expectation.

“Why are market prices missing?”

We investigate curve mapping, market data feeds and index configuration to identify why prices failed to populate.

“Why don't positions match?”

We reconcile trade capture, position rollups and reporting layers to locate the source of a position mismatch.

“Why isn't a View or ViewSet populating data?”

We debug View/ViewSet logic, joins and filters to restore expected output.

“Why is data retrieval slow?”

We profile queries, indexing and View performance to identify and resolve bottlenecks.

“Why did a trade fail to flow through the lifecycle?”

We trace trade capture, validation, confirmation and downstream processing to find where the lifecycle broke.

Capabilities

What this service covers

Application & Production Support

  • L2/L3 production support
  • Issue investigation and root-cause analysis
  • Incident triage and resolution
  • Performance optimization
  • Release and patch support

Functional & Technical Consulting

  • Trade lifecycle configuration
  • Position management setup
  • Market data mapping and curve configuration
  • Risk and P&L reporting configuration
  • Settlement and invoicing configuration

Customization & Development

  • View and ViewSet development
  • Workflow customization
  • Custom reporting and data extraction
  • Market data integration
  • Upgrade and migration assistance

Architecture

How we investigate an Allegro production issue

Reproduce and scope the issue
Trace trade, market data and position inputs
Identify the point of divergence
Validate root cause against configuration and data
Apply fix and confirm against expected values
Document findings for the support desk

Industries

Industries we apply this to

FAQ

Frequently asked questions

No. ETRMSolution is an independent ETRM technology and consulting provider. We are not affiliated with, endorsed by or a certified partner of the vendor of Allegro. Our services are based on our team's practical experience working inside Allegro environments for functional and technical support, customization and consulting.

Talk to an Allegro Specialist

Describe the issue or project and we'll review your Allegro environment and suggest the right approach.